Where can we purchase your products?
Provided you are a registered business, we can sell to you directly. However, we are currently looking to establish links with Partners in order to expand our product reach even further. Please see our ‘Partners’ page for more information on our Heroes in Hardware Programme.
How can we purchase your products?
The fastest way to order and purchase a product from us is by email. You can either choose to complete our contact form or just email firstname.lastname@example.org. We will send you back a quotation to confirm what you are purchasing, at which point we simply require a written confirmation to proceed – typically an email or purchase order.
How long does it take for my order to be built and shipped?
Typically small quantity orders are built and shipped within 3-4 working days. If you have a more urgent requirement please discuss it with us – we will always do our best to work to your desired timescales.
How long is the Warranty?
The standard Warranty for most of our systems is a 2-year return to base. An extended Warranty can also be purchased and is listed on every quote we raise. We prioritise all Warranty claims and aim to repair and ship the unit back to you within 48hrs of receiving it at our site. More details on our Warranty can be found on our Warranty page.